Privacy Policy

Simply Compare (referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when using our website, simplycompare.com.au (“the Site”). This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect the following personal information directly from you:

  • Identity Information: Name, email address, and phone number.
  • Service-Related Information: Details of quotes, building plans, and related project information.
  • Payment Information: Payments are processed securely through a trusted external payment provider, Stripe. We do not store your credit card details.
  • Automatically Collected Information: IP address, browser type, and website usage data, collected via cookies or similar technologies.

This information is collected through various methods, including the Site, telephone, email, publicly available sources, cookies, and third parties.

2. How We Use Your Information

We collect your personal information primarily to deliver our services and conduct marketing activities. Additionally, we may use your personal information for related secondary purposes, provided such use or disclosure aligns with your reasonable expectations.

You can opt out at any time by contacting us via emailing support@simplycompare.com.au.

3. Sharing of Your Information

We may share your personal information with:

  • Service Providers: Third parties assisting us in delivering our services, such as Stripe for payment processing.
  • Legal and Regulatory Authorities: If required by law or to protect our legal rights.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure server technologies, encryption, and access controls.

While we strive to protect your information, no system can guarantee absolute security. Please notify us immediately if you suspect any unauthorized use of your information.

5. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience, analyze usage, and improve our services. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your information, subject to our legal obligations.
  • Withdraw your consent for certain uses of your data.

To exercise these rights, contact us at support@simplycompare.com.au.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their policies before providing your information.

8. International Data Transfers

If your data is transferred outside of Australia, we will ensure that the recipient country has adequate data protection laws or obtain your consent for the transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on this page, and significant changes will be communicated to you directly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Simply Compare
Email: support@simplycompare.com.au